Cancelation Policy

"The wind of heaven is that which blows between a horse's ears."

We’re implement the following policies in order to attempt to keep our schedule organized and provide an excellent service for all our members.

 

  1. Full and partial training fees are due monthly before the 1st of the month. If not paid before the 1st of the month, a $20 late fee will be charged. All Lessons and training rides are due before receiving these services.
  2. Due to our time frame and high volume of lessons, we have a fixed lesson schedule policy. We require rescheduling one week in advance and cancelation or changes at minimum of 24 hour notice.
  3. We require 24 hour cancelation notice.
  4. Student will be charged for the lesson and no make up will be scheduled if you don’t call or email your instructor 24 hours in advance.
  5.  If a student shows up for a lesson and an instructor has not attempt to cancel/notify the student (any reason other than weather), then the student will receive a make up lesson with an additional free lesson.
  6. If a student does not attend the class more than four times, his or her spot may be filled.

 

Thank you for your cooperation.